Make sure your business is always connected!

Difference makes sure your business is always connected

DIFFERENCE offers a comprehensive range of business class solutions and services to ensure your business is always connected. Using our own expertise and award-winning providers Difference's clients always receive access to the best value services and leading-edge technology tailored to suit their individual business requirements.

The senior management team at Difference combines over 50 years experience in contact handling technology and consulting coupled with a fundamental understanding of the importance of open communication across successful organisations.

What we provide:

Difference dialler and campaign management

You can increase productivity and achieve more in less time with our hosted dialler. With full flexibility to prioritise campaigns, call queues, agents, lists, call processes, etc, you pay only for what you use and the service is fully scaleable.....

Difference email management with logicalware

Complete email management: optimise your communications processes for maximum efficiency and effectiveness. Logicalware makes it very quick and easy to respond to enquiries. Providing an outstanding email support ticket system, knowledge base....

Difference SMS services - serving you

Stay in touch with clients, prospects and field staff no matter where they are with Difference's SMS solutions, a powerful and highly personalized way to stay in touch. Generate targeted high-volume fully personalized business communications very easily.

Inbound numbers and call handling with Difference

Intelligent inbound contact handling solutions including all non-geographic number ranges: 0800, 0845, 0870, 0871 and international numbers, full live reporting, call recording, virtual call centre, automated call distribution, IVR and voice recognition....

Difference multimedia conference calling technology

DIFFERENCE conference call service is an easy, efficient, affordable service allowing you and any number of other callers to conference together from anywhere in the world - at a fraction of the price of traditional conference call services....

Difference business continuity

Snow? Floods? A major event such as electrical failure or data loss?  Each interruption can cost a small business around £17,000. With Difference’s business continuity packages you will be operational again in minutes, not days....