Products

Products and Services

Difference Corporation provides a comprehensive range of services to ensure your business is always connected. Using multiple award winning providers Difference clients always receive access to the best value services and leading-edge technology tailored to suit their individual business requirements.

IN Contact

Intelligent Inbound contact handling solutions for marketing and customer services functions including all non-geographic number ranges 0800, 0845, 0870, 0871, international numbers, full live reporting, call recording, virtual call centre, automated call distribution (ACD), interactive voice response (IVR), mobile, SMS and voice recognition.

Outbound Contact:

How would you like to save money and improve productivity?

Outbound contact services from Difference including predictive dialler technology, voice calls, and mobile text services.

Answermore: 24/7 on demand multilingual call centre

Does your organisation lose calls at busy times or out of hours?

Difference can supplement your existing call handling capacity seamlessly through our international call centre network which could allow the addition of 1 to 1000 additional operators.

Showtime: Business Continuity from Difference Corporation

How would your organisation cope in the event of a major event such as fire, flood, electrical failure, data loss, communications disruption or flu pandemic?. Sleep well with Showtime from Difference as we map your processes and create hot standby solutions which could allow you to be operational in minutes, not days.